SentactFeedback
Enable self-directed feedback from patients, visitors and staff.
Sentact has solutions for all aspects of healthcare leadership
Streamline Communication
Patient Voices Matter –Whenever, Wherever
SentactFeedback empowers patients to share their opinions on the care they’ve received during their stay. By giving visitors the ability to complete surveys at their convenience, healthcare facilities can streamline rounding efforts and continue to capture meaningful data while allowing team members to focus on other responsibilities.
With 3 unique modalities, SentactFeedback can impact how feedback is collected throughout the facility – in locations such as patient rooms, waiting rooms, nursing stations, and staff break rooms to create touchpoints and capture valuable feedback and actionable data.
QR Codes
Strategically placed around patient rooms, visitors can scan rooms on their smart devices and complete surveys regarding room cleanliness, food, quality of care, etc.
Text/Email
Surveys/audits can be sent via a link to a patient or team member's email/phone number where they can fill out the survey whenever is most convenient.
Kiosk
Kiosks can be placed throughout facilities and programmed with any desired survey without requiring patients or team members to use their own smart devices.
comprehensive platform
Sentact Solution for Every Aspect of Patient Care
SentactRounding
A comprehensive patient engagement insights tool using one single platform to maximize safety, quality, environments of care, nursing, and patient experience.
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SentactOnDemand
Instantly report and resolve any issues, requests, or observations, both inside—or outside—of a round to improve safety, quality of care, and caregiver and patient satisfaction.
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SentactViewPoint
An interactive patient/employee tool to reduce safety occurrences, manage patient relations, grievances, and employee feedback—maximizing efficiency, engaging staff, and improving quality and costs.
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