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SentactViewPoint
SentactViewPoint offers healthcare organizations a digital hub for capturing patient or employee compliments, complaints, grievances or performance innovation ideas - so that prompt and corrective action can be documented and tracked for recognition and resolution.
Sentact has solutions for all aspects of healthcare leadership
full control
Higher Patient & Staff Satisfaction
Capture compliments, complaints, grievances, occurrences and process improvement ideas from employees, patients & visitors anywhere.
capture data
on compliments, complaints, grievances, occurences and process improvement ideas
automated system
for creation and distribution of issue resolution responses
actionable feedback
tracked and escalated with push notifications to manage the grievance process
comprehensive platform
Sentact Solution for Every Aspect of Patient Care
SentactRounding
A comprehensive patient engagement insights tool using one single platform to maximize safety, quality, environments of care, nursing, and patient experience.
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SentactOnDemand
Instantly report and resolve any issues, requests, or observations, both inside—or outside—of a round to improve safety, quality of care, and caregiver and patient satisfaction.
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SentactKiosk
Improve access to critical insights that drive decision making by capturing feedback, recognition, compliments, and complaints anywhere a kiosk tablet is placed.
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