SentactViewPoint offers healthcare organizations a digital hub for capturing patient or employee compliments, complaints, grievances or performance innovation ideas - so that prompt and corrective action can be documented and tracked for recognition and resolution.

Sentact has solutions for all aspects of healthcare leadership​

full control

Higher Patient & Staff Satisfaction

Capture compliments, complaints, grievances, occurrences and process improvement ideas from employees, patients & visitors anywhere.

SentactViewPoint screen

capture data

on compliments, complaints, grievances, occurences and process improvement ideas

automated system

for creation and distribution of issue resolution responses

actionable feedback

tracked and escalated with push notifications to manage the grievance process

comprehensive platform

Sentact Solution for Every Aspect of Patient Care

Increase compliance with Key Regulatory Metrics by 98%

Increase patient satisfaction scores by 13%