About Us
Sentact’s digital, enterprise-wide rounding solutions help hospitals to create safer environments, increase patient engagement, and improve overall quality of care.
industry leading platform
Our industry leading platform incorporates a comprehensive set of automated rounding tools that drives improved patient and caregiver satisfaction, facilitates instantaneous feedback and provides enterprise-wide reporting.
25+ years of experience
Our company has been helping hospitals, providers, and communities for over 15 years and our trusted and experienced team continually strives to put the health and well-being of our patients first.
850+ client
facilities
Sentact has implemented patient engagement solutions in over 550 healthcare facilities nationwide and continues to grow by pairing technology innovation with healthcare expertise.
industry leading platform
Our industry leading platform incorporates a comprehensive set of automated rounding tools that drives improved patient and caregiver satisfaction, facilitates instantaneous feedback and provides enterprise-wide reporting.
20+ years of experience
Our company has been helping hospitals, providers, and communities for over 20 years and our trusted and experienced team continually strives to put the health and well-being of our patients first.
850+ client
facilities
Sentact has implemented patient engagement solutions in over 850 healthcare facilities nationwide and continues to grow by pairing technology innovation with healthcare expertise.
fast return on investment
Sentact clients typically experience a full recovery of their 3-year investment within 3-6 months of implementing our solutions.
meet the team
Sentact Leadership
MSHA, MSN, RN, CHRMPatient Engagement & Safety
Sentact Partners
Sentact is proud to partner with the following industry leaders and community members.
support teams
Ensuring Client Success
Sentact strongly believes in investing in our clients’ success. We are continually innovating new product features and updates, adding relevant, timely, and useful content to our surveys and best-practice tools, and making available the teams of people and resources needed to help hospitals thrive.
Our Clinical Support Team is Integral to the Value our Partners Receive
- Product development from a clinician’s perspective … applications are built to reinforce the goals and workflows of clinicians.
- Best-Practice Guidelines, Regulatory Standards, and Professional Standards
- Client access to our continually updated and accredited best-practices library (i.e. The Joint Commission, DNV, CMS, CIHQ, AAAHC, and others).
- Consultation of how to best deliver quality and safety improvements to patient care based on clinical experience and industry expertise, (i.e. HCAHPS scores, Patient Satisfaction, Staff Engagement, Reduce HAI, and others).
Our Clinical Support Team is Integral to the Value our Partners Receive
The Sentact Client Success Team Maintains and Nurtures our Partner Relationships
The Sentact Client Success Team Maintains and Nurtures our Partner Relationships
- Driving attainment of our Partners goals by maintaining alignment and optimizing system and user performance through quarterly business reviews and monthly health calls
- Collaborating and identifying solutions that best fit Partner needs during onboarding, deployment, and for the life of our Partnership
- Guiding Partner and Sentact stakeholders to optimize performance of Sentact applications and maximize value for our Partners
Our Reliable Sentact Support Services Team is Available 24/7 for All Your Technical Needs
- Conclusive coverage of technical matters, system administrator support, system updates and additional admin training
- Fast escalation for development when needed
- Thorough communication of progress and inquiry responses
- Tracking of inquiries via an electronic ticketing system
- Additional support is available for purchase at our Partners discretion
