How Patient Safety & Experience Relate
Patient safety is crucial to healthcare, as it can directly impact the overall patient experience. Patients who receive safe and effective care tend to feel more satisfied and confident in their healthcare providers. On the other hand, when patient safety is compromised, it can lead to negative consequences such as physical harm, emotional distress, and decreased trust in the healthcare system.
First and foremost, patient safety is a fundamental aspect of quality care. Patients who feel safe in their healthcare environment are more likely to trust their healthcare providers and feel confident in the care they are receiving. This can lead to improved patient outcomes and greater patient satisfaction. When healthcare providers take measures to ensure patient safety, patients are more likely to perceive their care as high-quality. Consequentially, this level of care can can positively impact their overall experience.
The Dangers of Compromising Patient Safety
However, when patient safety is compromised, the consequences can be severe. Patients who experience harm because of unsafe care may suffer physical injuries or emotional trauma. In some cases, these harms have lasting effects on the patient’s quality of life and could result in permanent disability or death. When patients experience harm as a result of unsafe care, it can lead to mistrust and frustration. These feelings experienced from unsafe care can negatively impact their experience.
Furthermore, patients who experience harm because of unsafe care may be less likely to seek care in the future. This can lead to delays in diagnosis and treatment, which can have serious consequences for the patient’s health. Patients who feel unsafe or who have experienced harm in the past may be more likely to avoid seeking medical care altogether. Avoiding medical care because of negative experiences can result in untreated illnesses and preventable complications.
In addition to the physical and emotional harm resulting from unsafe care, patients may also experience financial harm. Medical errors and other incidents of unsafe care can lead to increased healthcare costs. Patients may require additional treatment or need to be hospitalized for longer periods. Patients who experience harm due to unsafe care may also incur legal fees or other costs associated with seeking compensation for their injuries.
Using Tech To Ensure A Positive Correlation
It is clear that patient safety directly impacts the overall patient experience. When patients feel safe and confident in their healthcare providers, they are more likely to trust the care they receive and feel satisfied with their overall experience. On the other hand, when patient safety is compromised, patients may experience physical, emotional, and financial harm. These struggles could lead to negative feelings and decreased trust in the healthcare system.
To ensure patient safety and improve the overall patient experience, healthcare providers must take proactive measures to prevent harm and promote safe care. This includes implementing best practices for patient safety, such as reducing medical errors, improving communication and collaboration among healthcare teams, and providing patients with clear and accurate information about their care. By prioritizing patient safety, healthcare providers can create a more positive and satisfying experience for their patients. A positive and satisfying patient experience will lead to improved outcomes and greater patient trust and confidence.
Utilizing Comprehensive Rounding Software
Rounding software has been proven to assist hospitals in improving patient care and experience across the facility, but finding the right one for your facility to take advantage of can be challenging. With some rounding software offering one feature and others claiming theirs will yield better results, it can be an impossible task to decide which one is right for your hospital.
Sentact offers the one truly comprehensive Digital Rounding Platform on the market with proven results to help your hospital or healthcare facility improve the quality-of-care patients are experiencing. Hospitals that have implemented Sentact’s platform have seen a facility-wide decrease in HACs (Hospital Acquired Conditions) of 10%. That reduction of HAC frequency could save a hospital up to $20 million in costs. Those funds can then be allocated to improving a patient’s satisfaction and experience during their stay at your facility. Sentact’s rounding software has also helped hospitals experience a 13% increase in patient satisfaction scores.
Included with Sentact’s rounding platform is our Best Practice Toolkit. The Best Practice Toolkit includes a library of templates and questions that can be used and modified specifically to your facility or any concentration. It also contains 3,000+ templates and questions that have proven results in improving metrics including Patient Safety and Patient Experience.
Learning More About Sentact Rounding
Sentact’s digital rounding software wants to provide your hospital with the tools to ensure each patient is receiving the best care that they can with the best resources that you can use. With a 98% client retention rate, we are sure you will see the value in what our platform can bring your hospital.
Please note that if you want to learn more about Sentact’s Digital Rounding Software and how it will help your facility improve Patient Safety & Experience, contact one of our executives today to learn more!
