Today’s Healthcare Consumers are more educated than ever when it comes to choosing their hospital and healthcare providers. How powerful is their voice? “Willingness to Recommend” and HCAHPS scores reflect impactful measures in competing for patient loyalty.

Co-host Ryan Lockwood, Divisional Director of Patient, Provider, and Employee Experience at Dignity Health and Sentact President Chris Dube, will discuss four strategies to improve your “Willingness to Recommend” rating and strengthen your patient market footprint.

This informative webinar recording covers several key topics to improve your Willingness to Recommend scores … including:

• Ways to improve communications with clinicians, and encourage physician wellness and engagement
  
  

• Tips to help avoid clinical burnout and create positive reinforcements for employee wellness, health, and retention
  
  

• Solutions to facilitate and strengthen Physician-Nurse Communications
  
  

• Best practice processes for evaluating care teams, and Leader Rounding on Staff and Patients
  
  

• How to leverage innovative technology and understand and act on important data