SentactViewPoint

SentactViewpoint offers healthcare organizations a digital hub for capturing patient or employee compliments, complaints, grievances or performance innovation ideas - so that prompt and corrective action can be documented and tracked for recognition and resolution.

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Higher Patient & Staff Satisfaction

Capture compliments, complaints, grievances, occurrences and process improvement ideas from employees, patients & visitors anywhere.

  • Capture compliments, complaints, grievances, occurrences and process improvement ideas
  • Automated creation and distribution of issue resolution responses
  • Actionable feedback is tracked and escalated with push notifications to manage the grievance process
SentactViewPoint