Kelly Grund, Client Services Manager
It has been proven that rounding is critical to the success of a healthcare organization. From patient satisfaction to life safety, rounds are an integral part of hospital operations, yet many organizations don’t understand the value in standardizing your rounding process.
These are 5 reasons why it is important to standardize.
- Better Adoption – By being consistent when rounds occur, they become ingrained in the daily regimen. This provides for greater adoption among team members. Nurses, Administrators, and others can more easily plan their day so rounding does not become a drain given their current workload.
- Better Data – This is one of the biggest benefits of standardizing your rounding process. By using standard questions available in automated solutions, questions are asked in the same way each and every time. Standard questions also allow for specific consistency and cleaner data. By employing standardization, organizations will have quantifiable data with detailed information making reports more meaningful and actionable.
- Happier Patients – By rounding consistently, issues are identified quickly so that corrective action can be taken quickly making a patient happier. In addition, consistent rounding and action indicates to a patient that the hospital cares about them and their quality of care, all of which increase a patient’s satisfaction.
- Safer Patients – Much like the above, Happier Patient benefit, rounding also means patients are safer. During rounds, deficiencies that can contribute to the safety of a patient can be corrected quickly ensuring that patient safety is at the forefront. Using an automated solution, these issues can not only be corrected but can lead to processes for continuous improvement.
- Happier Employees – By creating rounds focused on Employee Satisfaction hospitals engage in conversations that may not have otherwise occurred. This means the sharing of information occurs across and between all levels. In addition, rounding across all other disciplines in a hospital helps staff understand goals, their role, and provides transparency as to their part in the process making for a happier team member.
If your organization struggles with any of the above issues, then re-evaluate how you complete your rounds. Remember, standardization will help a healthcare organization to improve their processes and improve both patient and employee satisfaction and safety.