M. Lynn O’Donnell, Director Product Marketing
Nurses are tremendously busy individuals. The daily responsibilities range from direct patient care and coordination, monitoring patient conditions, administering medications, maintaining records and communication with doctors, and of course rounding. In fact, nurses are required to complete multiple rounds: from Hourly/Purposeful Rounds to Leadership Rounds. How do we expect them to make sure that they have rounded on every patient, every day? Yet we know that rounding is critical as it has a tremendous benefit including a reduction in patient falls, and call lights, a decline in pressure ulcers, and an increase in patient satisfaction ratings.
To gain the benefits of rounding while reducing the workload impact on the nursing staff, use an automated rounding solution. We have put together some best practices to help nurses easily round on every patient, every day with the help of an automated solution.
- Schedule/Time Management: Schedule rounds consistently so they become ingrained in the daily regimen. Obviously conflicts and emergencies arise; however, keeping things as consistent as possible means the routine becomes a part of the everyday activities much more easily. In addition, use of an automated solution means nurses can see who has completed a round and which rounds are open avoiding duplicate efforts or searching through papers for information.
- Promote Successes: It has been proven that hourly rounding and nurse rounding improves both employee and patient satisfaction. When your increased HCAHPS are released make sure you communicate it to your team so they can see the result of their efforts and increase participation.
- Mobility: Make it as easy as possible using mobile devices. Nurses that can round on smart phones or tablets are more likely to complete rounds. As an added bonus, the data is collected in real-time so that if corrective action needs to be completed it can be handled immediately.
- Transparent Communication: It is not only important to communicate successes but also the challenges facing a rounding process, such as: how compliant are you with rounds being completed; have you really rounded on every patient, every day; what are some of the issues that have been discovered during the process? Be transparent with your rounding effort letting nurses know how performance is being measured, any steps that are taken to improve it, and the desired outcomes of the improvement initiatives.
- Process Improvement: The last thing you want to do is round and continually find the same issues over and over. Create a plan for improvement so that you can correct issues immediately making for happy nurses and happy patients and the appropriate allocation of resources.
Giving nurses the tools to help them spend more time at the bedside is a win-win-win for the patient, most importantly, but also the nurses and the hospital.
For more information on SentactRounding, click here.